PRE-ORDER POLICY & FAQ'S

Pre-ordering and Buying High-end Hair Pieces from Daphne L Johnson Hair Collection

For most luxury hair collection products, luxury hair companies all over the world are taking pre-orders. This is majorly due to a global shortage that many are saying will be backed up through 2024. Hence, to ensure you get the luxury hair piece you desire from our luxury collection before it is sold out, Daphne L Johnson Hair Collection happily offers pre-orders.

 

This often means that you will get to buy the item at a significantly discounted price at the time of pre-order. Pre-orders typically take 2-4 weeks to produce.

 

BUT NOTE THAT some items such as our LUXURY HAIR TOPPERS & WIGS can take up to 2-3 months and MAY NOT OFFER A DISCOUNT.

Please check the production time listed in the items description!

 

As the seller, we will definitely fulfill your order as soon as we received the finished product likewise for you as a buyer, you are aware and agree that your pre-order item is non-refundable and non-transferable.

 

Here are some Q & A for customers intending to pre-order from us:

  • Q. What happens if I decide not to buy the item after paying for my pre-order?
  • A. A pre-order is a commitment between Daphne L Johnson Hair Collection and the buyer and is non-refundable.

 

  • Q. When will my card be charged for my pre-order?
  • A. Your card will be charged a Non -Refundable payment at the time you place your pre-order.

 

  • Q. What happens if the Manufacturer is unable to complete the production of my luxury hair piece after paying?
  • A. Daphne L Johnson Hair Collection will give you a 100% of your payment. Or we will issue you Daphne L Johnson Hair Collection store credit of equivalent value or you can transfer the amount to other purchases / pre-order.

 

 

*DISCLAIMER: This is a NON-REFUNDABLE payment that will be used to purchase your Daphne L Johnson Hair Collection luxury hair product pre-order. By purchasing this listing, you are agreeing to forgo any rights to refunding or returns.

 If you have questions please email customer service at info@dljhaircollection.com. 

 

**Duties, taxes, VAT, and any other charges related to customs clearance are not included in the price.