1. What are human hair wigs?
Human hair wigs are hairpieces made from real human hair. They provide a natural appearance and can be styled just like your own hair.

2. How do I choose the right wig for me?
Consider your preferred hairstyle, color, length, and budget. Also, think about the wig's cap construction and whether you want a lace front or full lace wig for a more natural hairline.

3. What is the difference between lace front and full lace wigs?
A lace front wig has lace at the front hairline, allowing for a natural look. Full lace wigs have lace throughout, offering more versatile styling and the ability to wear the hair in up-dos.

4. Can I style human hair wigs with heat tools?
Yes, human hair wigs can be styled with heat tools such as straighteners and curling irons, just like real hair. Be sure to use heat protectant products and avoid excessive heat to prolong the wig's lifespan.

5. How do I care for my human hair wig?
Use sulfate-free and paraben-free shampoos and conditioners. Gently detangle the hair with a wide-tooth comb, starting from the tips and working your way up. Avoid over-washing to maintain the wig's natural oils.

6. Can I dye or color my human hair wig?
Yes, you can dye a human hair wig, but it's recommended to consult a professional stylist to ensure the best results. Keep in mind that dyeing may affect the wig's texture and longevity.

7. How long do human hair wigs last?
The lifespan of a human hair wig depends on care and usage. With proper care, a high-quality human hair wig can last 1 to 2 years or even longer.

8. How do I secure the wig on my head?
Most wigs come with adjustable straps and clips for a secure fit. You can also use wig adhesive tapes or glues for extra security, especially with lace front or full lace wigs.

9. Are human hair wigs comfortable to wear?
Yes, human hair wigs are generally comfortable to wear. Choose the right size and cap construction for a snug yet comfortable fit.

10. Can I swim or shower with my wig on?
It's not recommended to wear your wig while swimming or showering, as the exposure to water, chlorine, and shampoo can damage the wig and adhesive. It's best to remove the wig before these activities. However, many still choose to participate in these activities. Be sure to wear a swim or shower cap before doing so.

11. What's the difference between Remy and non-Remy hair?
Remy hair is collected in a way that keeps the hair cuticles aligned, reducing tangling and matting. Non-Remy hair may have cuticles going in different directions, which can lead to more tangles.

12. Do you offer custom wig orders?
We have currently put a pause on custom orders.

13. What's the return policy?
Review the return policy page for details for returns, exchanges, and refunds, especially if the wig has been worn or altered.

14. How can I contact customer support?
You may contact us through email, phone, or live chat. Check our website for contact information and availability.

15. Are the wigs pre-styled?
Some wigs might come pre-styled, while others may arrive unstyled. It's important to clarify this before making a purchase.